All purchases of digital products from MBHoch2 GmbH / The Story Weavers are final and non‑refundable. Because digital files cannot be returned or “undownloaded,” we do not offer refunds, exchanges, credits, or cancellations under any circumstances.
 

By completing your purchase, you:

• Receive immediate access to the digital content, and

• Expressly acknowledge and agree that your right of withdrawal, cancellation, or statutory refund rights do not apply once the download or access begins.
   

This policy applies to all digital curriculum materials, downloads, PDFs, educational files, and other digital content offered on our website.

If you experience any technical issues accessing your files, please contact us at support@thestory-weavers.com and we will assist you to ensure you can download and use the materials you purchased.

By purchasing our digital curriculum, you acknowledge that you are receiving immediate access to non-returnable content and waive your right of withdrawal under applicable consumer law.​

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Special Note for Beta Products

Certain products — including Kindergarten and Levels 6–8 — are currently offered in Beta release. These materials are still in development, with some books and lessons scheduled for completion by Summer 2026. As part of your purchase, you gain immediate access to digital bonus content and early-release materials, which are non-returnable once delivered.

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By completing your purchase, you acknowledge and agree that:

• The product is sold as-is, with partial content delivered now and full content coming over time;

• Your purchase includes immediate access to downloadable materials;

• All sales are final — no refunds, exchanges, or cancellations will be offered for Beta products.